Users canceling or discontinuing their subscription service at any moment can result in high subscriber churn. While such flexibility sounds suitable for the customers, it heavily impacts the cash flow of such companies when undergoing media subscription debt collection. Verifying the accounts and getting hold of their owners is an entirely different story, with subscription sharing becoming a norm. In overdue subscription payments or payment disputes, authenticating such claims and handling high-volume accounts results in a large number of resources being spent without having any insights into what claims to prioritize. And being a global market in general, media subscription service providers not only have to deal with data security breaches, but having users worldwide leads to multiple language barriers that can hinder the communications between the collectors and debtors, resulting in slow recovery rates in media subscription debt collection.
As the premier automated AR management platform for media subscription debt collection. CollectCo recognizes all your media subscription challenges and provides multi-channel solutions tailored around your unpaid media subscriptions with their global reach. Professional media debt collection services and a focus on customer retention help companies foster positive customers for first- and third-party collections. Gain access to consumer analytics to increase subscription revenue while maintaining low subscriber churn.
Designed for media subscription debt collection in its beginning stages, CollectCo deploys first-party collections specializing in subscription accounts yet to cross the 60-day mark. Using CollectCo’s early intervention program at this stage will help you recover your accounts before they are 31 days past due, resulting in immediate ROI. Cordial collections and affordable pricing allow users to maintain brand integrity with easy debt resolutions. Recover unpaid subscriptions with CollectCo’s customer-centric approach to form long-term customer relations when dealing with media subscription debt collection.
For all your late-stage unpaid subscriptions, outsourcing media subscription debt collection to CollectCo will allow you to focus on your core functionalities with our third-party media subscription collections. Ideal for accounts up to 120 days past due, CollectCo’s third-party collections offer success-based pricing that increases subscription revenue while through assertive collections. With a keen focus on success-based ROI, third-party collections ensure managing late-stage interventions while offering flexible and scalable services tailored to meet the evolving needs of media subscription companies.
To maximize returns and minimize risks in media subscription debt collection experience, CollectCo brings its Two-Phase Debt Recovery System, which allows users to experience faster recovery rates with seamless debt collection for subscription businesses. With Phase 1 explicitly focusing on early-stage collections, users can rest assured with CollectCo’s Flat Fee plan while having the flexibility to switch towards Phase 2, which implements a recovery-based Contingency Plan tailor-made for late-stage media subscription debt collection.
With a low cost per account starting at $9.95 per claim, Phase 1 of CollectCo’s Two-Phase Debt Recovery System uses the Flat Fee Plan best suited for media subscription debt collection under 120 days. Specializing in unpaid media subscriptions with high claim volumes and lower debt value, the Flat Fee model is best suited for small subscription businesses across all industries. With a Money Back Guarantee policy ensuring zero risk, users can use CollectCo’s diplomatic collections while enabling you to keep 100% of all recoveries. Our Flat Fee model ensures strategic efforts through omnichannel communications with media subscription dispute resolution that syncs with our enterprise pricing for recurring high-volume claims.
For uncollected accounts in Phase 1, customers can get discounted rates for media subscription debt collection through the rollover option when shifting to Phase 2, which is the Contingency Plan. Centered around assertive, persuasive collections for accounts 120 days past due, pay a percentage of the recoveries made in the Contingency Plan. Starting with Phase 2 allows users to recover high-value claims with lower volumes at standard rates, where customers only pay a percentage of what we recover. To reduce unpaid media subscriptions and bad debt in general, the Contingency Plan offers asset investigation, litigation support, and multiple screening processes to ensure effective debt collection for media companies.
CollectCo’s live recovery updates allow media subscription companies to monitor critical metrics and KPIs.
CollectCo’s live recovery updates allow media subscription companies to monitor critical metrics and KPIs.
Streamlined batch claiming aims to increase subscription revenue for media subscription debt collection.
Customer-focused integrations like QuickBooks and NetSuite allow for faster recovery rates with minimal effort.
Automation throughout media subscription debt collection provides proactive solutions and fosters positive relations.
Get access to CollectCo’s early intervention efforts to recover unpaid subscriptions before they start aging.
Completely control the media subscription debt collection process with a comprehensive overview through live dashboard.
To secure your brand integrity while dealing with your subscribers, acquire our first party services that allow you to intervene early and recover accounts that have recently failed. Get an immediate cashflow from recovering easy to recover accounts while maintaining positive connections with your media subscribers.
Manage early media subscription debt collections that are under 60 days past due.
Collect with your brand and use our media debt collection services.
Get immediate ROI with subscription service debt recovery claims submitted before 31 days.
Set up negotiations with easy debt resolutions.
We offer competitive prices for pre-determined media subscription debt collection solutions.
For those quick to pay accounts that can recover your cashflow, opt for our flat fee subscription collections that will allow you to spend a one-time fee and recover accounts without the struggle of paying commissions on collecting failed payments. Find diplomatic debt recovery solutions that help recover past due accounts amicably without the strain of collection agency commissions.
Recover unpaid subscriptions swiftly for AR under 120 days.
Maximize payment security with zero risk through our Money Back Guarantee offer.
Best for media subscription debt collection with larger claim volumes and lower debt value
Increase subscription revenue by keeping 100% of what we recover. *(T&C Apply)
Start your media subscription debt collection with as low as 9.95$ per claim.
Of the accounts that are left uncollected from your failed payment list, opt for our contingency collections to apply strategic efforts in your media subscription recovery to target unresponsive subscribers that are hard to find. Get our skip tracing and asset investigation services to engage subscribers and recover accounts hindering smooth subscription recovery for you with our assertive media subscription collections.
Acquire late-stage subscription accounts and bad debt over 120 days past due.
Never pay extra for your media subscription debt collection with our No recovery-No charge policy.
Focus on high-value unpaid media subscription claims with lower volumes.
Pay a fraction of the total subscription service debt recovery.
Get discounted rates for overdue subscription payments with Rollover when switching from Phase 1 to Phase 2.
Some common reasons for subscription debt when dealing with media subscription debt collection include users forgetting to cancel subscriptions after free trials expire, cases of identity theft leading to unauthorized charges, insufficient funds leading to failed automated payments, and simply forgetting about the subscription altogether.
Media subscriptions cover a wide range of subscription-based services, including streaming, magazine and newspaper, health and lifestyle, video production, podcast subscriptions, and much more since media subscription debt collection isn’t targeted towards any specific subscription in general.
Yes, although it depends on the type of subscription services users have signed up for, subscription debt in the form of unpaid media subscriptions can potentially affect your credit score. If not taken care of, it may lead to higher interest rates, difficulty renting or leasing, and limitations when purchasing other financial products.
In such cases, subscription companies sell the debt to collection agencies for better media subscription debt collection. The process includes transferring ownership of the debt, followed by collection attempts and negotiations made by the collection agency following standard protocols.
Negotiating payment plans can allow subscription companies to recover funds while fostering positive relations and reducing media subscription debt collection costs.
Refund Guarantee for Fixed-Fee Services
Where the Client utilizes the Fixed Fee Collection services in accordance with the Terms and Conditions, the Agency provides the Client with a refund guarantee (“Guarantee“). Under the terms of this Guarantee, the Client will receive a refund of the total purchase price paid for the Fixed Fee Collection services (as specified in the Client Intake), less any amounts remitted from recovered funds, if applicable. The Guarantee is subject to the following terms:
1. Client Warranties, Representations and Placement of Accounts:
1.1. Client warrants and represents the accuracy of the accounts placed for Fixed Fee Collection. This includes, but is not limited to, Account holder’s full name, last known address, last known telephone number, account number, exact last payment date, exact date of delinquency, the exact principal balance, and the applicable interest rate(s), if any,
1.2. The maximum extent of delinquency on any Account, in no event, shall exceed six (6) months for Accounts being placed in Fixed Fee Collection,
1.3. Client warrants that the Accounts submitted are not currently subject to legal, regulatory proceedings, or audits, in any legal proceeding or government investigation at the state, federal, or local level, related to matters such as bankruptcy, insolvency, trusteeship, or receivership. Furthermore, the Client warrants that the placement of any Accounts will not be in breach of any applicable federal, state, or local laws and regulations or any contractual obligations it may have with any third-party, and
1.4. All Accounts placed with the Agency must be in United States Dollars (US$), and Client shall be solely responsible for any fluctuations in forex rates and informing the Agency of such variations. Client shall indemnify and hold harmless the Agency on any claim or dispute by an Accountholder, resulting from variation in amounts due to a fluctuation in forex rates.
2. Minimum Balance:
Any Account placed with the Agency shall not have a principal balance of less than US$100.
3. Exclusions of Guarantee:
The Guarantee provided for herein shall not be applicable if:
3.1. The Guarantee shall not apply where 5% or more of the Accounts, placed with the Agency for Fixed-Fee Services, result in disputes from Accountholders, email bounce backs, and other issues on deliverability, or any information provided is found to be inaccurate, or
3.2. If the services provided under these Terms and Conditions are terminated by either Party.
4. Account Closure on Letter Undeliverability and Returns:
4.1. Where a collection letter sent to an Accountholder returns or is undeliverable for any reason, the Agency may close the Account at its sole discretion.
4.2. Where an Account is closed under Clause 4.1, the Agency shall only make further efforts if the Client re-engages the Agency’s Fixed Fee Services on those Account(s) at the then-applicable rates.
5. Refund:
If we (the Agency) can’t collect enough money on your accounts to meet our guarantee, we’ll refund you (the Client) the difference between what you paid us and what we were able to collect.
Applies to All Consumers (B2C) Accounts
| International (Cross-border) | 35% |
| Legal (Pre-authorized) | 50% |
| Out of Business | 50% |
| Judgements | 50% |
| Claim Value | Rates |
|---|---|
| $50,000+ | 20% |
| $5,000 - $49,999 | 25% |
| $1,000 - $4,999 | 35% |
| Under $1,000 | 50% |
| International (Cross-border) | 35% |
| Legal (Pre-authorized) | 50% |
| Out of Business | 50% |
| Judgements | 50% |
| Over 1 Year Old* | 50% |
Applies to All Consumers (B2C) Accounts
| International (Cross-border) | 30% |
| Legal (Pre-authorized) | 40% |
| Out of Business | 40% |
| Judgements | 40% |
| Claim Value | Rates |
|---|---|
| $50,000+ | 15% |
| $5,000 - $49,999 | 20% |
| $1,000 - $4,999 | 25% |
| Under $1,000 | 30% |
| International (Cross-border) | 30% |
| Legal (Pre-authorized) | 40% |
| Out of Business | 40% |
| Judgements | 40% |
| Over 1 Year Old* | 40% |