Ensuring positive relations while recovering unpaid invoices is something many institutions around the globe struggle with. Whether it’s pre-collection programs, international student collections, giving students into repayments faster, or keeping up with education-specific regulations, it’s important for an institution to keep students first.
While cash flows and financial stability are important, keeping up with student debt recovery solutions without damaging your institution’s reputation can be challenging.
CollectCo brings a complete suite of student debt recovery solutions while maximizing your cash flows. We understand the challenges that institutions face while navigating the sensitive nature of student debt recovery.
Our AI-driven platform and student-centric approach ensure efficient and compliant education debt collection services while preserving your relationships with students and their families. We offer industry-leading first-party and third-party collection options tailored to your institution’s needs.
Best suited for claims under 60 days. This strategy is ideal for early intervention when your cash flow starts restricting, and your customer relationships are beginning to shake.
Best for claims severely past due, 90 to 120 days and above. This strategy works best when internal efforts to collect fail and your cash flow is severely compromised. Moreover, being the pioneer in automation education debt collection services, CollectCo offers its two leading collection solutions: Quick Collect and Power Collect.
Discover the power of swift education debt collection services with our Quick Collect model, which is ideal for delinquencies of 60-120 days.
Why pay a percentage when you can get a lower cost per account of as low as $9.95 per claim and save customer relationships with proactive student debt recovery solutions.
If your accounts are 120 days overdue, your cash flow has taken a hit, and so have your student relationships.
Recover late-stage delinquency confidently at result-driven rates with our Power Collect recovery model.
All claims that start with Quick Collect automatically get rolled over to Power Collect. Discounted rates are eligible for accounts under 120 days past due or less only.
Fast recovery of overdue student accounts
Student-centric education debt collection services ensure compliant collections
Proven results with transparent pricing
Money-back guarantee for a risk-free collection experience
Custom-tailored solutions for higher education debt recovery
Maintain positive relationships with students while recovering overdue student accounts
Ready to recover your outstanding education debts quickly and efficiently?
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Refund Guarantee for Fixed-Fee Services
Where the Client utilizes the Fixed Fee Collection services in accordance with the Terms and Conditions, the Agency provides the Client with a refund guarantee (“Guarantee“). Under the terms of this Guarantee, the Client will receive a refund of the total purchase price paid for the Fixed Fee Collection services (as specified in the Client Intake), less any amounts remitted from recovered funds, if applicable. The Guarantee is subject to the following terms:
1. Client Warranties, Representations and Placement of Accounts:
1.1. Client warrants and represents the accuracy of the accounts placed for Fixed Fee Collection. This includes, but is not limited to, Account holder’s full name, last known address, last known telephone number, account number, exact last payment date, exact date of delinquency, the exact principal balance, and the applicable interest rate(s), if any,
1.2. The maximum extent of delinquency on any Account, in no event, shall exceed six (6) months for Accounts being placed in Fixed Fee Collection,
1.3. Client warrants that the Accounts submitted are not currently subject to legal, regulatory proceedings, or audits, in any legal proceeding or government investigation at the state, federal, or local level, related to matters such as bankruptcy, insolvency, trusteeship, or receivership. Furthermore, the Client warrants that the placement of any Accounts will not be in breach of any applicable federal, state, or local laws and regulations or any contractual obligations it may have with any third-party, and
1.4. All Accounts placed with the Agency must be in United States Dollars (US$), and Client shall be solely responsible for any fluctuations in forex rates and informing the Agency of such variations. Client shall indemnify and hold harmless the Agency on any claim or dispute by an Accountholder, resulting from variation in amounts due to a fluctuation in forex rates.
2. Minimum Balance:
Any Account placed with the Agency shall not have a principal balance of less than US$100.
3. Exclusions of Guarantee:
The Guarantee provided for herein shall not be applicable if:
3.1. The Guarantee shall not apply where 5% or more of the Accounts, placed with the Agency for Fixed-Fee Services, result in disputes from Accountholders, email bounce backs, and other issues on deliverability, or any information provided is found to be inaccurate, or
3.2. If the services provided under these Terms and Conditions are terminated by either Party.
4. Account Closure on Letter Undeliverability and Returns:
4.1. Where a collection letter sent to an Accountholder returns or is undeliverable for any reason, the Agency may close the Account at its sole discretion.
4.2. Where an Account is closed under Clause 4.1, the Agency shall only make further efforts if the Client re-engages the Agency’s Fixed Fee Services on those Account(s) at the then-applicable rates.
5. Refund:
If we (the Agency) can’t collect enough money on your accounts to meet our guarantee, we’ll refund you (the Client) the difference between what you paid us and what we were able to collect.
Applies to All Consumers (B2C) Accounts
| International (Cross-border) | 35% |
| Legal (Pre-authorized) | 50% |
| Out of Business | 50% |
| Judgements | 50% |
| Claim Value | Rates |
|---|---|
| $50,000+ | 20% |
| $5,000 - $49,999 | 25% |
| $1,000 - $4,999 | 35% |
| Under $1,000 | 50% |
| International (Cross-border) | 35% |
| Legal (Pre-authorized) | 50% |
| Out of Business | 50% |
| Judgements | 50% |
| Over 1 Year Old* | 50% |
Applies to All Consumers (B2C) Accounts
| International (Cross-border) | 30% |
| Legal (Pre-authorized) | 40% |
| Out of Business | 40% |
| Judgements | 40% |
| Claim Value | Rates |
|---|---|
| $50,000+ | 15% |
| $5,000 - $49,999 | 20% |
| $1,000 - $4,999 | 25% |
| Under $1,000 | 30% |
| International (Cross-border) | 30% |
| Legal (Pre-authorized) | 40% |
| Out of Business | 40% |
| Judgements | 40% |
| Over 1 Year Old* | 40% |
For Claims UNDER 
120 Days Delinquent.
For Claims OVER 
120 Days Delinquent.
For Claims UNDER 
60 Days Delinquent.
Use Flat Fee, Contingency, or Both to Get Paid.
Professional Collection with Your Brand or Ours.