First-party collections are the ideal way to maximize your recovery potential in medical debt collection through early intervention practices and effective brand representation. Family medicine doctors can access the wide range of resources offered in First-Party collections at a minimum cost.Â
Start your medical debt collection early for accounts under 60 days past due.Â
CollectCo prioritizes your brand throughout healthcare collections for enhanced reputation management.Â
Get access to optimized ROI in medical debt collection through advanced recovery approaches.Â
Resolve claim disputes quickly and comfortably through favorable debt resolutions.Â
Industry-leading debt collection for family doctors at competitive prices.Â
CollectCo’s Flat-Fee plan focuses on diplomatic collections through a blend of market-leading strategic efforts in medical debt collection. For faster recovery rates and optimized collections, CollectCo provides efficient debt recovery solutions integrated with omnichannel communication, scheduled contact, NCOA scrubbing, dispute resolution, and debt validation so that you never have to worry about any pending invoices in medical debt collection.
Optimize your medical debt collection with early intervention efforts for AR under 120 days.Â
Experience enhanced financial security with our Money Back Guaranteed Policy.Â
Best suited for AR with higher volumes and lower debt values in medical debt collection.Â
Stay worry-free and keep 100% of what we recover in your medical debt collection.Â
An effective debt recovery solution starts at $9.95 per claim.Â
The Contingency plan has been made specifically for family medicine doctors who deal with late-stage AR with higher claim values in lower volumes. The plan offers reliability and results with its assertive, persuasive collections through a blend of result-driven efforts such as asset investigation, litigation support, credit reporting, NCOA database scrubbing, and deceased and bankruptcy screening for faster medical debt collection.Â
Get started with late-stage accounts under 120 days.Â
Boost your medical debt collection and reduce risk through a No Recovery-No Charge policy.Â
Ideal for accounts with smaller AR volume and higher claim value.Â
Industry-leading services at competitive prices for your medical debt collection.Â
Get access to Rollover discounts when switching from Phase 1 to Phase 2.Â
Engage your patients with empathetic and cordial recovery approaches. We always ensure your patients can easily discuss their financial issues while providing respectful communication.Â
Multiple debt recovery regulations, including the Fair Debt Collection Practices Act (FDCPA), Health Insurance Portability and Accountability Act (HIPAA), Fair Credit Reporting Act (FCRA), and region-specific state laws, must be complied with by family medicine doctors in medical debt collection.Â
Hiring a collection agency for family medicine, such as CollectCo, can provide you with industry-specific experience and a wide range of debt recovery resources to assure faster recovery rates in medical debt collection. Moreover, hiring a family medicine collection agency can also offer customers reliability and financial security worldwide.Â
In such cases, you are advised to stop all your collection efforts, obtain verified documents, file proof of claim, and consult legal authorities.Â
Provide documentation and records showing accurate information regarding medical debt collection. Also, ensure you listen to the patients’ disputes and understand their concerns to provide proactive debt recovery solutions and flexible payment plans.Â
Refund Guarantee for Fixed-Fee Services
Where the Client utilizes the Fixed Fee Collection services in accordance with the Terms and Conditions, the Agency provides the Client with a refund guarantee (“Guarantee“). Under the terms of this Guarantee, the Client will receive a refund of the total purchase price paid for the Fixed Fee Collection services (as specified in the Client Intake), less any amounts remitted from recovered funds, if applicable. The Guarantee is subject to the following terms:
1. Client Warranties, Representations and Placement of Accounts:
1.1. Client warrants and represents the accuracy of the accounts placed for Fixed Fee Collection. This includes, but is not limited to, Account holder’s full name, last known address, last known telephone number, account number, exact last payment date, exact date of delinquency, the exact principal balance, and the applicable interest rate(s), if any,
1.2. The maximum extent of delinquency on any Account, in no event, shall exceed six (6) months for Accounts being placed in Fixed Fee Collection,
1.3. Client warrants that the Accounts submitted are not currently subject to legal, regulatory proceedings, or audits, in any legal proceeding or government investigation at the state, federal, or local level, related to matters such as bankruptcy, insolvency, trusteeship, or receivership. Furthermore, the Client warrants that the placement of any Accounts will not be in breach of any applicable federal, state, or local laws and regulations or any contractual obligations it may have with any third-party, and
1.4. All Accounts placed with the Agency must be in United States Dollars (US$), and Client shall be solely responsible for any fluctuations in forex rates and informing the Agency of such variations. Client shall indemnify and hold harmless the Agency on any claim or dispute by an Accountholder, resulting from variation in amounts due to a fluctuation in forex rates.
2. Minimum Balance:
Any Account placed with the Agency shall not have a principal balance of less than US$100.
3. Exclusions of Guarantee:
The Guarantee provided for herein shall not be applicable if:
3.1. The Guarantee shall not apply where 5% or more of the Accounts, placed with the Agency for Fixed-Fee Services, result in disputes from Accountholders, email bounce backs, and other issues on deliverability, or any information provided is found to be inaccurate, or
3.2. If the services provided under these Terms and Conditions are terminated by either Party.
4. Account Closure on Letter Undeliverability and Returns:
4.1. Where a collection letter sent to an Accountholder returns or is undeliverable for any reason, the Agency may close the Account at its sole discretion.
4.2. Where an Account is closed under Clause 4.1, the Agency shall only make further efforts if the Client re-engages the Agency’s Fixed Fee Services on those Account(s) at the then-applicable rates.
5. Refund:
If we (the Agency) can’t collect enough money on your accounts to meet our guarantee, we’ll refund you (the Client) the difference between what you paid us and what we were able to collect.
Applies to All Consumers (B2C) Accounts
| International (Cross-border) | 35% |
| Legal (Pre-authorized) | 50% |
| Out of Business | 50% |
| Judgements | 50% |
| Claim Value | Rates |
|---|---|
| $50,000+ | 20% |
| $5,000 - $49,999 | 25% |
| $1,000 - $4,999 | 35% |
| Under $1,000 | 50% |
| International (Cross-border) | 35% |
| Legal (Pre-authorized) | 50% |
| Out of Business | 50% |
| Judgements | 50% |
| Over 1 Year Old* | 50% |
Applies to All Consumers (B2C) Accounts
| International (Cross-border) | 30% |
| Legal (Pre-authorized) | 40% |
| Out of Business | 40% |
| Judgements | 40% |
| Claim Value | Rates |
|---|---|
| $50,000+ | 15% |
| $5,000 - $49,999 | 20% |
| $1,000 - $4,999 | 25% |
| Under $1,000 | 30% |
| International (Cross-border) | 30% |
| Legal (Pre-authorized) | 40% |
| Out of Business | 40% |
| Judgements | 40% |
| Over 1 Year Old* | 40% |
For Claims UNDER 
120 Days Delinquent.
For Claims OVER 
120 Days Delinquent.
For Claims UNDER 
60 Days Delinquent.
Use Flat Fee, Contingency, or Both to Get Paid.
Professional Collection with Your Brand or Ours.