Keeping up with medical billings and unpaid invoices can be a hassle, especially when dealing with high deductibles, uninsured patients, lack of user data, and resource limitations in healthcare solutions. Users across the medical industry must deal with complex billing plans without proper guidance. When led by communication gaps, these operations worsen matters. High administrative costs, low dollar accounts, deductibles, and late payments can pile up if not taken care of as part of the healthcare collections. Healthcare providers also face these issues that lead to financial restraints in effective collections:
Streamline healthcare collections with our transparent, user-friendly dashboard.
Enhance claim accuracy with software integrations like QuickBooks and NetSuite.
Access live recovery updates to boost healthcare collections management and billing.
Improve customer experience and automate tasks in healthcare debt collection.
Batch claim processing saves time and reduces errors in healthcare collections.
Take proactive actions with CollectCo’s Early Intervention Program for healthcare receivables.
Maximize recovery rates with a holistic view and complete control of debt recovery.
Unlike percentage-based models, our flat fee approach ensures cost certainty and savings. Our professional agents use advanced negotiation techniques and AI compliance. They recover overdue payments while safeguarding your brand reputation and preserving your customer relationships.
We prioritize your brand and ensure trust by managing healthcare collections
Recover healthcare collections faster for accounts receivable under 60 days past due.
Optimize healthcare collections with our cordial outreach strategies for maximum ROI
Healthcare collections solutions with easy debt resolutions tailored for you
Competitive healthcare collections pricing with minimum costs.
Unlike percentage-based models, our flat fee approach ensures cost certainty and savings. Our professional agents use advanced negotiation techniques and AI compliance. They recover overdue payments while safeguarding your brand reputation and preserving your customer relationships.
Increase your medical ROI with zero risk using our Money Back Guarantee for healthcare collections
Our team optimizes healthcare collections for higher recoveries with minimal debt
We prioritize your healthcare collections by delivering 100% recoveries with no additional costs.
A flat fee collection service starting as low as $9.95 per claim.
Of the accounts that are left uncollected from your failed payment list, opt for our contingency collections to apply strategic efforts in your media subscription recovery to target unresponsive subscribers that are hard to find. Get our skip tracing and asset investigation services to engage subscribers and recover accounts hindering smooth subscription recovery for you with our assertive media subscription collections.
Start directly with Phase 2 for claims over 120 days
Stay risk-free with our No Recovery—No Charge statement so your healthcare collections remain stable and secure.
Our team offers a commercial healthcare collections strategy for higher billings with lower volumes.
Pay nominal percentages on every recovery.
Avail discounts on healthcare collections with Rollover when switching from Phase 1 to Phase 2
Healthcare providers expect to get reimbursed for their services through medical billings, referred to as healthcare collections. When such invoices remain unpaid, they become uncollected debt. While healthcare collections are somewhat like regular collections, their association with the medical industry also causes a shift in their workflow operations.
Certain healthcare service providers may opt to handle healthcare collections internally, which is termed in-house collections. In contrast, a collaboration with an external debt collection platform specializing in Healthcare Collections, such as CollectCo, falls under the category of Third-Party Collections.
Refund Guarantee for Fixed-Fee Services
Where the Client utilizes the Fixed Fee Collection services in accordance with the Terms and Conditions, the Agency provides the Client with a refund guarantee (“Guarantee“). Under the terms of this Guarantee, the Client will receive a refund of the total purchase price paid for the Fixed Fee Collection services (as specified in the Client Intake), less any amounts remitted from recovered funds, if applicable. The Guarantee is subject to the following terms:
1. Client Warranties, Representations and Placement of Accounts:
1.1. Client warrants and represents the accuracy of the accounts placed for Fixed Fee Collection. This includes, but is not limited to, Account holder’s full name, last known address, last known telephone number, account number, exact last payment date, exact date of delinquency, the exact principal balance, and the applicable interest rate(s), if any,
1.2. The maximum extent of delinquency on any Account, in no event, shall exceed six (6) months for Accounts being placed in Fixed Fee Collection,
1.3. Client warrants that the Accounts submitted are not currently subject to legal, regulatory proceedings, or audits, in any legal proceeding or government investigation at the state, federal, or local level, related to matters such as bankruptcy, insolvency, trusteeship, or receivership. Furthermore, the Client warrants that the placement of any Accounts will not be in breach of any applicable federal, state, or local laws and regulations or any contractual obligations it may have with any third-party, and
1.4. All Accounts placed with the Agency must be in United States Dollars (US$), and Client shall be solely responsible for any fluctuations in forex rates and informing the Agency of such variations. Client shall indemnify and hold harmless the Agency on any claim or dispute by an Accountholder, resulting from variation in amounts due to a fluctuation in forex rates.
2. Minimum Balance:
Any Account placed with the Agency shall not have a principal balance of less than US$100.
3. Exclusions of Guarantee:
The Guarantee provided for herein shall not be applicable if:
3.1. The Guarantee shall not apply where 5% or more of the Accounts, placed with the Agency for Fixed-Fee Services, result in disputes from Accountholders, email bounce backs, and other issues on deliverability, or any information provided is found to be inaccurate, or
3.2. If the services provided under these Terms and Conditions are terminated by either Party.
4. Account Closure on Letter Undeliverability and Returns:
4.1. Where a collection letter sent to an Accountholder returns or is undeliverable for any reason, the Agency may close the Account at its sole discretion.
4.2. Where an Account is closed under Clause 4.1, the Agency shall only make further efforts if the Client re-engages the Agency’s Fixed Fee Services on those Account(s) at the then-applicable rates.
5. Refund:
If we (the Agency) can’t collect enough money on your accounts to meet our guarantee, we’ll refund you (the Client) the difference between what you paid us and what we were able to collect.
Applies to All Consumers (B2C) Accounts
| International (Cross-border) | 35% |
| Legal (Pre-authorized) | 50% |
| Out of Business | 50% |
| Judgements | 50% |
| Claim Value | Rates |
|---|---|
| $50,000+ | 20% |
| $5,000 - $49,999 | 25% |
| $1,000 - $4,999 | 35% |
| Under $1,000 | 50% |
| International (Cross-border) | 35% |
| Legal (Pre-authorized) | 50% |
| Out of Business | 50% |
| Judgements | 50% |
| Over 1 Year Old* | 50% |
Applies to All Consumers (B2C) Accounts
| International (Cross-border) | 30% |
| Legal (Pre-authorized) | 40% |
| Out of Business | 40% |
| Judgements | 40% |
| Claim Value | Rates |
|---|---|
| $50,000+ | 15% |
| $5,000 - $49,999 | 20% |
| $1,000 - $4,999 | 25% |
| Under $1,000 | 30% |
| International (Cross-border) | 30% |
| Legal (Pre-authorized) | 40% |
| Out of Business | 40% |
| Judgements | 40% |
| Over 1 Year Old* | 40% |